Our Team


Benefit Advocate

mreiter@jacounter.com 715-246-8068

Melanie brings the JA Counter team 16 years of life insurance industry experience, twelve of which she worked as a Quality Analyst. Her primary role at JA Counter is to provide administrative support to the account manager in large-group, mid-market, and small-group. She also works to assist employers and employees with their day to day insurance and benefits questions regarding claims, billing issues and any other questions that might arise.

Melanie currently lives in New Richmond with her husband, three children, and two dogs. She spends most of her time transporting her kids to their activities and cheering them on! In her free time, she enjoys running, biking and traveling.

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